About Us
CUSTOMER FOCUSED PRINCIPALS!
IMAGINATION.......................we've got it
RELATIONSHIPS............we build them
RESOURCES.......................we're ready
SOLUTIONS................we provide them
Established in 1988, we are a full service mechanical company providing honest repairs, maintenance, service and installation to all applications in the plumbing, heating and cooling field. We employ licensed mechanics and apprentices as well as full-time office staff resulting in quality workmanship and immediate response to all of our customers varied needs. We are owned and operated by Windsor residents and staff.
At NORTHSTAR MECHANICAL SERVICES, our goal is to not only help with all of your mechanical problems, but to make the process easy and enjoyable for you. We are a full-service mechanical company with a wide range of experience. We can help you with all your plumbing, heating and cooling needs.
Our excellent reputation and long list of satisfied clients attest to our superior craftsmanship, attention to detail, clear communication, honesty and integrity. Just ask for our client reference list.
We are a green company. We will never replace over repair unless cost dictates otherwise. So many service companies will recommned replacement rather than repair sending millions of waste to the landfill. Anything we do replace is environmentally recycled and/or donated.
SOUND FAMILIAR?
How Many Plumbers Does It Take to Fix a Leak? Too many. If you have ever needed a plumber you know what I mean. This past week, I needed one. And many calls and voice mails later, one of them finally returned my plea for help. But, of course, after he came to fix my problem, I had to reschedule. Why? Because I needed a shower valve, about a $200 part, and my plumber just happened to have one on his truck, and all it would cost me is a little over $1100. So I politely declined, ran all over town to find one, and remain without a shower in our bedroom until the plumber can return. So what's wrong with this picture?
1. Plumbers in my area are in such short supply, they can't keep up with the demand.
2. Therefore, most don't bother to call you back, leaving you hanging.
3. Then when you do find one, they often are booked out several weeks in advance. So you wait.
4. And when they do make it to your problem, their parts are over-priced and you can either pay the ransom or you can do what we did--reschedule until you can buy the part at a reasonable price.
If only these situations occurred with plumbers, we could live with it. But we find the same lack of service and fair pricing exists in every industry and practiced by many companies, leading us to ask: Who is the customer here? Who does this business serve? Me or the bottom line?
We here at Northstar hear these complaints all the time. You'll never get this type of service from Northstar NOR will you be gouged for replacement parts.
Let's discuss your problems! Your solution is just a phone call away.
Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.
We would welcome the opportunity to earn your trust and deliver you the best service in the industry.
Location:
2490 Central Avenue
Windsor, ON N8W 4J3
Phone 519.944.1710
Fax 519.944.5555
My personal commitment is your guarantee! MJ Myers, Business Manager
Hours:
Mon - Fri: 8AM - 4PM
Sat and Sun: Emergency After Hours Service is Available
